Privacy policy

SunSum is run by North Roots Limited, the data controller for the personal data described here. North Roots Limited is registered in England and Wales (company number 17131272), with its registered office at First Floor, Suite 2, Beaufront Business Park, Anick Road, Hexham NE46 4TU.

• Calculator answers (postcode, property type, bedrooms, roof direction, shading, bill, battery interest, EV or heat pump status, timeframe).
• Contact details (name, email, phone, full address, homeowner status).
• Consent record (which boxes you ticked, the wording shown, the time, your IP address and browser).
• Source attribution (UTM parameters, letter batch identifier, rooftop scan reference where applicable).

• To generate your indicative solar estimate.
• To email you the estimate and any follow-up resources you opted in to.
• To share your details with The Energy Experts (Future EV Limited) so they can refine the estimate and provide a real quote, where you have given consent.

With your explicit consent, we share your details with The Energy Experts (Future EV Limited): an MCS-certified solar installer covering your region. We do not share your details with any other third party for marketing purposes.

Lead records are kept for up to 24 months for service, dispute resolution and accounting purposes, then deleted or anonymised.

You have the right to access, correct or delete your data, and to withdraw consent at any time. Email privacy@sunsum.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.